Proxima Indonesia Loss Adjusting – Indonesian Loss Adjuster Company

Impeccable Independence Fairness Unveiled - Your Claims Our Commitment

Our History

Proxima, established in July 2023, is a dynamic force in the field of loss adjusting, comprising a team of highly skilled and qualified adjusters supported by professional and finance operation, as well as a robust strategic international partner.

At Proxima, we are dedicated to deliver exceptional and comprehensive loss adjusting services to the insurance industry. By harnessing the sharpest minds and leveraging cutting-edge technologies, we strive to provide premier claim services to the Insured, Insurers, and intermediaries alike.

Our team comprises key personnel who hold various insurance qualifications and boast extensive experience in providing training to insurers, intermediaries, and corporate clients. From policy coverage to claim handling procedures, risk improvement mitigations, and all matters related to insurance, our team is equipped to offer expert guidance and support.

We are proud to announce that Proxima has been granted Financial Service Authority permit No. KEP-42/D.05/2024 on 20 May 2024, affirming our commitment to compliance and regulatory standards as we continue to deliver excellence in loss adjusting services.

Our Vision and Values

Becoming a leading Indonesian loss adjusting company with a global competitive edge, dedicated to providing comprehensive claims solutions to both insurance companies and policyholders alike. We are steadfast in our commitment to deliver impeccable claim services characterized by high level of independence, ensuring that claims assigned to us are handled fairly and efficiently.

Integrity

We uphold integrity, transparency and a code of ethics in conducting our loss adjusting business and resolving claims. We are dedicated to providing top-notch claim services to all parties involved in the claim process.

Professionalism

Professionalism defines every aspect of our work. Our team of experienced and committed adjusters aimed to provide accurate assessments, prompt response and tailored solutions to meet the expectations and requirements of our clients.

Customer Service

Excellence in customer service is our top priority when handling claims. Understanding our customers' needs is paramount in ensuring prompt and effective delivery of our claim services.

Collaboration

We foster a conducive working environment both internally and externally within our company. Effective collaboration with all stakeholders involved in the claim handling process, including the Insured, Insurance and Reinsurance Companies, Forensics Experts, and other relevant parties, is essential in ensuring efficient and expedited resolution of claims.

Innovation

We embrace a culture of continuous learning and development within our human capital. Staying updated with current industry trends, regulations, and laws related to loss adjusting activities, we strive to implement technological changes and innovative solutions in our claim services. This commitment to innovation ensures that we remain at the forefront of the industry, providing our clients with cutting-edge solutions and unparalleled loss adjusting services.